There are lots of inventions and development is going on retail technology world. And theses and innovation which are going on will be highly impactful in coming future. These innovations will make store experiences more worthwhile than ever.
Technology can facilitate the connection between the product and the consumer and I don’t mean to minimize that, a retailer’s mission fails if that connection isn’t made. When you shop online using any ecommerce website, then website very well knows what you are searching for, and what you have bought earlier from the website. Same experience you will face in retail shopping using artificial intelligence. What will be even more impactful at retail is bringing that kind of technology to physical stores. Imagine this: you walk into a store, their systems know who you are, they know what you’ve bought in the past, they know what you’ll pay, they know your body shape by the clothes you own, they know what fits you and they know your price range.
It can be possible with the help of camera and sensors to know who every customer is when they enter the store. This innovation is very much real and it is close. You will start to see this kind of technology developing in stores in 2018 and you will see more of it in 2019. By 2020, if a store doesn’t have it or doesn’t have an implementation plan, they’ll be on a path to failure.
Amazon is already used this technology in their test store called Amazon Go at their headquarters in Seattle. You scan a smartphone app when you enter the store and that’s all you have to do in order to shop the store. The sensors in the store watch what you pick up and what you walk out with. When you leave, it charges your credit card for whatever you’ve taken.
The big change that makes all this technology happen is the retail software development solutions can look at video and data together and make human-like decisions instantaneously.
